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Looking for support? Your first place to go for support in navigating a situation is our Community Liaisons. They are neutral third-party liaisons who are members of the space, not officially affiliated with The Commons Core team (Cissy, Patricia, Adi), and are not involved in the decision-making process for resolving conflicts.

Community Liaisons Program

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Getting Support & Reporting a Conflict

Some folks are often unsure of what to report, what qualifies for support, and whether they can get support. The short version: if at any point you feel unsafe or unsure of how to navigate an interpersonal relationship at The Commons, you should feel comfortable asking for help.

That said… it can be helpful to hear what we consider as specific transgressions

Transgressions & Severity

Yellow Transgressions

We consider yellow the following examples yellow transgressions, when done repeatedly or intentionally.

Orange Transgressions

Red Transgressions

<aside> 💡 Transgressions that happen outside the space (from one member to another) are still subject to the same consequences. If transgressions are made by non-members, they will wind up on a watch list.

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Probation & Ban Lists

As part of maintaining all of the above processes, we also maintain a Probation and Ban List.

The Probation List: identifies members and non-members who have made an Orange transgression. If these are non-members, we won’t accept them for membership. And if they are members, we will have a clear process for their return. This list is shared with a few select community members.

The Ban List: identifies individuals who are no longer welcome back at The Commons. This is reserved for people who don’t comply with any Probation plans or who have made a Red transgression.

Emergencies

Please contact with anything life-threatening or requiring immediate support text Patricia Mou at 415.238.4691

Contacting Patricia or Cissy for Support

You can also request support from Cissy & Patricia for support at The Commons.

While Liaisons will respond to all requests within 48 hours & schedule meet up plans (if appropriate) within 2 weeks, you can expect the following from Cissy & Patricia:

Yellow Transgressions: 1 week response time, 2 week time to initial action

Orange Transgressions: 48 hour response time, 1 week to til a probation decision is made

Red Transgressions: 24 hour response time (including removal from Slack & August Lock), 36 hours to talking with the accusing party, varying timelines for final resolution